GDPR – General Data Protection Regulation

Privacy Policy | Terms of Use & Usage

 

DECLARATION AND CONSENT TO THE PRIVACY POLICY

 

By accepting this Privacy Policy, you authorize Jomare – Ambrosio & Tavares, Lda , legal entity number 512 020 060, with registered office at Rua Eng. Costa Matos nº1 9500-681 Ponta Delgada, to process your personal data present in your account registration form and your contact request, of which you confirm you are the owner, as well as data relating to your commercial and contractual relationship, and its management, under the terms of this Privacy Policy.

It further declares: 1. to be aware and fully informed that the processing of their personal data includes all operations performed on the data transmitted by them, whether by automated means or not, for the purposes of:

  • To improve the operation and functionality of the Jomare website (including in cases where your data will be aggregated and processed statistically, without being identifiable by any third parties to whom it is provided);
  • to improve and personalize the services provided to you;
  • to process transactions with you related to our online store;
  • We will contact you via email, text message, or phone to send you information or updates about your transactions and orders, as well as information about new products or services.
  • Interact with you on social media platforms;

2. to accept and consent to the free use and reproduction, by Jomare , of your publicly available content and/or content published on social media platforms where you have explicitly and specifically referred to the hashtag “ Jomare ” , our brands, products or services;

3. Acknowledge that, under applicable law, you may object to, limit, correct, or request the erasure of the processing of your data for one or more of the purposes described above, by sending a request to the following email address: apoiocliente@jomare.pt , as well as having the right to lodge a complaint with the competent authorities;

4. To give this consent freely and voluntarily and to be 16 years of age or older.

PRIVACY POLICY

At Jomare , we consider your privacy a serious matter. We are committed to maximizing your experience with our website and social media platforms in a secure environment.
It is our policy to treat your personal data with discretion and protect it. This Privacy Policy explains how we collect, protect, use, and share information about you, online and offline, hoping to increase your trust in Jomare and improve your experience with us. Please note that this Privacy Policy applies only to information collected by Jomare and does not extend to information you may have submitted on other websites or social media platforms managed by other entities or organizations to which we may link. This privacy policy covers only this website. Please read the following terms carefully.

1. Your data

Jomare is committed to processing your personal data in accordance with European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

This website does not collect personal information about you unless you voluntarily provide it to us. This means we will not know your name, email address, or any other personal information simply because you browsed this site, unless you have created an account and log in when accessing the site.

We only collect your data when you register on our website or fill out an online contact request form. You may be asked to enter your name, address, telephone number, date of birth, email address and other relevant information.

Please note that by providing us with personal information about yourself as described in this privacy policy, you are giving us your consent to use it for the purposes mentioned herein.

2. Use of your data

Any of the data you provide to us may be used in the following ways:

  • Personalize your experience with us.
  • to improve our website’s services and available features.
  • to improve our overall customer service
  • to process transactions related to you
  • get in touch with you
  • manage a contest, promotion, survey or other resource

Your data, whether public or private, will not be sold, exchanged, transferred, or given to any other company outside of Jomare , for any reason, without your consent.

We may use and provide aggregated and statistical information to third parties to monitor the use of our website, in order to help us develop it and our services. The data used will not include information that could be used to identify any individual.

The contact information you provide may be used to send you information and updates related to your orders, as well as to receive occasional updates from Jomare , and information, benefits, and promotions on related products or services.
Note: If, at any time, you wish to unsubscribe from future emails, we will include detailed unsubscribe instructions at the bottom of each email.

Jomare stores its users’ data on servers located in Portugal and Spain. These servers are protected and maintained according to the highest security standards and in compliance with applicable privacy laws.

3. Protection of your information

We follow industry standards to protect your details during transmission and, once received, we implement various measures to maintain the security of the personal data you have provided to us.HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF ELECTRONIC TRANSMISSION OR STORAGE IS 100% SECURE.
THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE LIABLE FOR ANY CLAIMS, LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER RELATED TO COMPUTER FRAUD, RISKS OR ANY OTHER BREACH OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.

4. Cookies

A cookie is a small text file that, while not collecting personal information that allows the user to be identified, stores general information about their browsing on their access device (mobile phone, computer or other), allowing for faster and more efficient subsequent use.
A cookie, by itself, does not personally identify any user/visitor.
We may use technologies such as “cookies” to record session information, collect visits and access details of our web pages that allow us to continue improving our services and providing better and more useful resources to users/visitors of our website. Cookies are recommended and have specific functions to allow for better and more personalized browsing.
The existence of cookies does not harm the operation of your device and its operating system. In addition to the information stored in the cookie, information is also stored in the “local storage” area of ​​your browser with the same purpose as cookies.Cookies can be of various types: those that allow the user to be identified and improve the functioning of services on websites; those that improve website performance by analyzing how users use it; those that allow the user a more personalized browsing experience; and those that collect user information about internet browsing habits so that the advertising displayed to them corresponds to their needs and interests.The main purpose of our cookies is to improve your browsing experience because, among other things, they help us remember your preferences. This information also allows us to improve our website (for example, by facilitating statistical analysis of its use). Given these purposes, your sensitive personally identifiable information is not stored through cookies. The information contained in our cookies is only used by us, except for that related to Google Analytics (managed by Google).

All browsers allow users to accept, refuse, or delete cookies, namely by selecting the appropriate settings in their respective browser, so users can, at any time, partially or completely disable the cookies used on our website.

If you choose to disable cookies, you may not be able to access certain sections of our website, your browsing experience will become less efficient, and you may no longer be able to benefit from some features or services.

Note: This list may be updated based on new services and features of our website, including the introduction of new cookies.

5. How should you ensure your safety?

For your privacy, we advise you not to include personal data, especially sensitive or confidential information, in the emails you send us. Please do not send us credit card numbers or any other sensitive personal information via email.
We do not knowingly collect personal information from minors. As a parent or legal guardian, do not allow your children to send personal information without your permission.WE ARE NOT RESPONSIBLE FOR IDENTIFICATION DATA OR OTHER INFORMATION THAT YOU CHOOSE TO SUBMIT IN FORUMS SUCH AS A COMMENT AREA OR ANY OTHER PUBLICLY ACCESSIBLE AREA THAT WE ADMINISTER OR MANAGE.

6. Disclosure of information to third parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, mobile applications, conducting our business, or servicing our customers, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect our rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

7. Third-party links

Please note that although you are on a website operated by us, you may also be directed to links to third-party websites. Occasionally, at our discretion, we may include or offer third-party services on our platforms. These third-party websites have separate and independent privacy policies. These policies are not managed or controlled by us, and therefore Jomare assumes no responsibility for the content and activities of these websites.

However, we seek to protect the integrity of our website and platforms, and we appreciate you contacting us if you wish to provide feedback on them. We also recommend that you carefully read the terms and conditions and privacy policies of these linked websites before submitting any personal information or data.

8. Your Consent

By using our website and platforms, you agree to our Privacy Policy.

9. Data retention period

We must inform you that the personal data you provide will be kept until you request its removal.

10. Copyright

The videos, sounds, images, and all information on this website may not be copied, distributed, modified, or placed on digital platforms without prior authorization from Jomare.

11. Your rights

Since we want to ensure you are aware of your rights under applicable law, we would like to inform you that:

  • Your personal data belongs to you. As such, you have the right to access, rectify, limit, erase, and object to the processing of your data, as well as to obtain it from Jomare .
  • We will make every effort to ensure that your personal data remains up-to-date and protected in accordance with the best industry standards.
  • You have the right to lodge a complaint with the competent data protection authority. In Portugal, this authority is the National Data Protection Commission (“CNPD”). More information about the CNPD can be found on their website: www.cnpd.pt

To exercise your rights of access, rectification, erasure, blocking, or objection to the processing of the personal data you provide, in accordance with Law No. 67/98 of October 26, you must send a request to that effect to the following email address: apoiocliente@jomare.pt

12. Applicable law

These Terms of Use are governed by and construed in accordance with applicable law. Any dispute or difference of interpretation thereof shall be submitted to the competent court.

13. Changes to our Privacy Policy

We reserve the right to update, change or delete this Privacy Policy or any of the terms herein without further consent. We will notify you of any changes to it on our website as well as through communication to the contact methods indicated. Continued use of our website, applications, services and resources offered after such communication will constitute your agreement to such changes. The current version was published on May 24, 2018.

14. Contact us

If you have any questions about this Privacy Policy or wish to exercise any of your rights mentioned above, please contact us through:

Telephone: +351 296 285 360
Email: supportcliente@jomare.pt