Warranty Extensions
4 reasons to sign up for an extended warranty plan
- Full coverage for any damage, even if it is due to accidents (a coin in the washing machine, a pan falling on the stovetop, refrigerator shelves, among others).
- Fast and professional assistance through our technical services.
- Unlimited protection
- If we can’t repair it, we replace it with a new one.
Mapfre – Extended Warranty Insurance
Where and when can I subscribe?
When purchasing your equipment – online and in Jomare stores – you have the advantage of being able to finance your MAPFRE | WARRANTY together with the equipment.
For more information, contact lifestylept@mapfre.com or apoiocliente@jomare.pt
What to do in case of a breakdown?
In case of a breakdown, simply call +351 213 216 864 or email lifestylept@mapfre.com
What guarantees does MAPFRE | WARRANTY offer?
If, during the policy period, the appliance needs to be repaired or replaced due to a malfunction that occurred during its use, MAPFRE | WARRANTY guarantees the following benefits:
a. Labor for fault detection, including diagnosis and disassembly.
b. Replacement parts, both new and reconditioned, with the same technical specifications as the damaged parts.
c. Labor for disassembling and assembling the parts necessary to access the fault.
d. Labor for disassembling the damaged part and assembling the replacement part.
e. Labor for reconditioning the damaged part.
f. Transporting the appliance to the repair shop.
g. If the appliance cannot be repaired and the insured equipment is not available on the market, the Insurer guarantees its replacement with one of similar characteristics.
Home Technical Assistance
Through this service, Mapfre connects you with professionals from a wide range of technical fields. This guarantee provides 24-hour emergency services (plumbers, glaziers, locksmiths and electricians) and many other professionals with whom Mapfre has previously established special conditions, including no cost for estimates or travel, and controlled labor prices.
Candy and Hoover brands
You can register for the Candy and Hoover special guarantee by calling 707 502 142 or by registering via one of the following links:
Hotpoint and Indesit brands
Call the following numbers: 707 21 22 23.
You can also choose to request information and/or registration by emailing apoiocliente@jomare.pt